Talk to a person, not a queue
Whether you're exploring the platform or already a partner, a real person reads every message. We reply within one business hour.
We reply within one business hour, Monday–Friday.
Common questions
The things credit unions usually ask before the first call.
What happens after I book a meeting?
A 30-minute conversation with our team — you'll see Face-to-Face, Contact Center, Cloud, and the Dashboard live, and we'll talk about your field of membership, not a generic sales pitch.
Do members need to download anything?
No. Members just walk up and talk, or call your regular number. Everything happens on your side, led by your team.
Does it work with our existing contact center software?
Yes — Genesys Cloud, Ring Central, TalkDesk, Zoom CC, Glia, and any other contact center software.
Who owns the recordings and transcripts?
Your credit union does. We abide by your data retention policies, and your data never trains generic models.
Is Traduality a CUSO?
Yes — Traduality CUSO, LLC is a registered Credit Union Service Organization, invested in and partnered with the credit union movement.
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