Every member, served face to face
A kiosk tablet and mobile app that lets your staff serve members with limited or no English — personally, in the moment, with eye contact, being themselves.
Three steps. No training required.
Select the language
Pick the member's language from a simple list.
Press, hold, and speak
One big button. Your staff talks naturally; the member hears a warm, natural voice in their language.
The conversation flows
Both people talk to each other — not to the screen. The device fades into the background.
Face-to-Face in action
Where credit unions use it
Retail
Auto loans, mortgages, and hard questions explained personally, understood fully, decided confidently.
Financial literacy
Budgeting, credit, first accounts — the education English-speaking members always got, finally reaching the members who were left out of it.
Out in the community
Take it to events, schools, and employer visits. Meet future members where they already are.
Questions credit unions ask
Does the member need to download anything?
No. The member just walks up and talks. Everything happens on your tablet, led by your team member.
What does the member hear?
A warm, natural voice speaking their language — tuned to your credit union's products and terminology, not generic phrasing.
What if the conversation gets complex?
Complex conversations are exactly what our Fire Lingo AI is built for. Mortgage terms, fee disputes, hard questions — it handles them without issue, tuned to your credit union's products and terminology.
Ready to get closer to your people?
Discover the first ever multicultural member experience platform.
Book a demo