Transform Over-the-Phone Member Experiences

Seamlessly connect with non-English-speaking members through AI-driven multilingual solutions for contact centers, video banking, chat support, and ITMs.

Effortless Integration with Your Contact Center

Fire Lingo Contact Center integrates directly with your existing software, allowing agents to communicate with non-English-speaking members in real time. Agents hear English, members hear their native language—no extra tools or system changes required.

Fire Lingo Contact Center in Action

Expand Support Beyond the Call

People of the community interacting with a regulated institution.

Whether through ITMs or over-video support, Fire Lingo Contact Center ensures consistent multilingual communication. Empower your agents to deliver seamless support wherever and however your members connect with you.

Boost engagement

Strengthen member loyalty

Achieve outstanding satisfaction rates